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Properly maintained, your Vispring bed will last a lifetime. Follow these simple steps to ensure it provides you with many years of faithful service.

CareAdvice_Visuel_Ambiance
  • Do not bend or roll your mattress, since this will damage the spring unit and invalidate any warranties or guarantees. When moving house it should be well wrapped and kept flat and supported at all times.
  • You may notice a slight scent from the natural materials your new mattress is made from. This “new” smell will disperse if your bed is well aired: this is as simple as keeping the climate stable in your bedroom and putting your bed linen to one side.
  • Your body may take a few weeks to adjust to sleeping on a new surface, so don’t worry if your new bed does not immediately meet your expectations.
  • You can extend your Vispring mattress’s life by turning it occasionally. Click here to find out more.
  • Your Vispring mattress is upholstered with pure natural materials which will settle over time to adapt to your body shape. Click here to find out more.
  • Do not be concerned if your mattress appears shorter than its divan on delivery. Unlike inferior spring systems, Vispring pocketed springing is not constrained by rods, clips or glue and tends to contract in transit. Once in use, it will return to its correct size.
  • The tufts on your mattress are applied to ensure that the upholstery remains firmly in place. They are designed to snap if put under undue strain, but can be easily replaced.
  • Ensure that you always clean your bed the correct way. Click here to find out more.
  • Check regularly that the legs or castors of your divan are firmly tightened. You should also check that the screws securing divan linking plates are tight and that headboard bolts are secure.
  • Do not habitually sit on the edge of your bed, as this places undue strain on the edge springs and could break the border stitching.
  • Do not allow children to jump up and down on the bed as the pocketed springs could be damaged.
  • Never use your mattress in a plastic bag or with a plastic bag between the mattress and divan, since this can cause damage through condensation.
  • Never use a Vispring mattress on a slatted base whose slats are spaced more than 6 cm apart (2.5”). We also recommend the use of a mattress pad on slatted bases to minimize abrasion.
  • Never use a Vispring mattress on a worn-out divan or bed base. Doing so will shorten the life of your mattress and nullify your guarantee.